Network Brainiacs

Job Title: Automation Product Builder

About the Role

We're Network Brainiacs — a team that lives for spotting broken workflows and rebuilding them smarter. We're looking for a full-time builder who sees a messy business process and can't help fixing it. You'll spend your days turning manual chaos into working software: automations, dashboards, agents, and internal tools that make real operations run smoother. You're not waiting for specs. You're hearing "our invoicing process is a mess" and coming back with a working prototype that proves a better way.

Coding is no longer the bottleneck — judgment is. The leverage in this role isn't writing code faster; it's being right about what to build. You'll own problems end-to-end: understand the workflow, decide what should exist, build it, test it, and tell us whether it's worth keeping.

A quick note on how we work: you'll RDP into a dedicated Windows dev environment we provide, accessed through your assigned Azure credentials. It comes fully loaded with our toolchain — Claude Code, Cursor, our test data, the works. No setup headaches, no "works on my machine," no AI subscriptions on your dime. You log in and build. Our internal team handles the production codebase merge on our side, so you stay focused on what you do best.

What You'll Own

Designing and shipping automations that replace manual work — invoice flows, estimate pipelines, client onboarding, ticket routing, reporting, anything currently done by hand. Building dashboards that surface what matters instead of dumping data. Prototyping AI agents that handle real tasks: drafting follow-ups, flagging anomalies, summarizing activity, triaging requests. Spotting workflows that scream "automate me" and pitching them before we ask.

Who You Are

You think in systems. When you see a process, you can't help mapping it — what's the input, where are the failure points, what should the agent decide versus what stays human? You've built things people actually use, not just toy projects.

You're fluent with AI tools — Claude, ChatGPT, Cursor, n8n, Make, Zapier, whatever fits the job — and you have strong opinions about which one to reach for and when. You can build a React dashboard, wire up an API, prompt an LLM into doing real work, and stitch it all together into something that runs.

You have product instincts. You'll push back when an idea is wrong and pitch better ones. You know when something is "done enough" versus when it needs another pass. You're comfortable hearing "this isn't quite right, try again" without ego.

You're self-directed. We're not going to hand you tickets. We'll describe a problem and expect you to come back with options.

Nice to Have

Experience with PSA tools, Autotask, ConnectWise, or other MSP platforms. Background in invoicing, billing, or accounting workflows. Familiarity with workflow automation platforms (n8n, Make, Zapier, Power Automate). A portfolio of side projects or shipped tools that didn't need a manager to exist.

Logistics

Full-time, fully remote. You'll need a reliable internet connection and a computer capable of running a stable Windows RDP session — we'll provision your dev environment, Azure credentials, and AI tooling. We collaborate through specs, demos, and conversation — not tickets.

How to Apply

Submit your application through our hiring portal with your résumé, links to past work, and a short answer to this question:

Tell me about a time you built something nobody asked you to build. What was it, why did you build it, and what happened?

Strong applicants will be invited to a take-home project as the next step.